Legal notice

Legal Notice

This Legal Notice governs your access and use of the website operated by Claytalehome (the “Site”). By accessing, browsing, or placing an order on this Site, you acknowledge and accept the terms of this Legal Notice, our Privacy Policy, Shipping Policy, Refund Policy and Terms of Service. If you disagree with any part of these terms, please do not use this website.

1. Business Identity & Governing Law

Claytalehome is operated by a business entity registered in the People’s Republic of China.

  • Our products are handmade ceramic vases manufactured in China and shipped to customers located in the United States only.
  • This website is intended solely for visitors and purchasers residing within the United States.
  • For disputes arising from website access and product purchases:
    1. Chinese laws apply to the operation of our business entity.
    2. For consumer transactions with US customers, the mandatory consumer protection laws of the United States and relevant US state laws shall be respected and enforced.
    3. Any dispute resolution shall be negotiated in good faith first. If negotiation fails, disputes shall be submitted to the competent courts in China.

2. Intellectual Property Rights

All content on this Site, including text, product photos, graphics, logos, branding, product descriptions and webpage design, are the intellectual property of Claytalehome. All rights reserved. You may not copy, reproduce, modify, distribute, republish, or commercially use any content, images, or artwork from this website without our prior written permission.

All handmade ceramic designs, shapes and glaze styles displayed on the site are original works of Claytalehome artisans.

3. Product Description Disclaimer

All product photos and descriptions are for illustration purposes only. Our ceramic vases are handcrafted. Minor differences in glaze color, texture, size and surface details are natural characteristics of handmade pottery and are not manufacturing defects. We make reasonable efforts to display product colors accurately, but screen differences may cause color variations on your device.

Our vases are decorative ceramic items. They are intended for home decoration use only, not for other specialized purposes.

4. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Claytalehome shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of your use of this website or products purchased, including but not limited to lost profits, property damage, except for mandatory liability that cannot be excluded by law.
  • Our total aggregate liability for any claim arising from your purchase shall not exceed the total amount you paid for that specific order.
  • We do not warrant that the website will be uninterrupted, error-free, secure or free from viruses or harmful components.

5. Third-Party Services

The Site uses Shopify as e-commerce platform, and third-party payment processors to process payments. We are not responsible for the acts, policies or services of these third-party providers.

6. Website Availability

We reserve the right to suspend, modify or terminate the website or any part of its services at any time without prior notice, for maintenance, security, legal or operational reasons.

7. Modification of this Legal Notice

We reserve the right to revise this Legal Notice at any time. Changes will take effect immediately upon publication on the Site. It is your responsibility to review this Legal Notice periodically.

8. Contact Us

If you have any questions regarding this Legal Notice, please contact us: Email: support@claytalehome.com Phone: +852 5517 9216